Refund and Cancellation Policy

 

Webinar refunds

Full refunds are given only if written notice is emailed to info@salisinstitute.com at least 48 hours prior to the start of the webinar or webinar series you have registered for.

No refunds or deferrals are provided if notice is given less than 48 hours prior to your webinar or webinar series, or if you do not attend the webinar or webinar series you registered for.

 

Workshop refunds

Full refunds are given only if written notice is emailed to info@salisinstitute.com at least 14 days prior to the workshop you have registered for.

Half refunds are given only if written notice is emailed to info@salisinstitute.com at least 7 days prior to your workshop.

No refunds or deferrals are provided if notice is given less than 7 days prior to your workshop, or if you do not attend the workshop you registered for.

Webinar and workshop cancellations

All webinars and workshops need a minimum number of registrants to proceed.

If your webinar or workshop does not have enough registrants, it will be cancelled and you will be informed by email. Your registration fee will be refunded in full.

We leave the decision to cancel a webinar or workshop to within 7 days before the webinar or workshop commencement to maximize the chances that the minimum number of registrants will be reached.

In the event of webinar or workshop cancellation, we will make every effort to ensure you receive our notification. When registering, please provide your correct email address. However, final confirmation is your responsibility and you should always check this website 24 hours before webinar or workshop commencement to confirm it is going ahead.

1-hour consulting session refunds

Our 1-hour consulting sessions are backed by our 100% money-back guarantee. 

If you are not completely satisfied with your 1-hour consulting session with us, let us know via email (info@salisinstitute.com) within 48 hours after completion of the session, and we will give you a full refund.

If you need to cancel or change a scheduled consulting appointment, we will provide a full refund or time change only if written notice is emailed to info@salisinstitute.com at least 24 hours prior to your scheduled appointment.

No refunds or time changes will be provided if notice is given less than 24 hours prior to your appointment, or if you do not attend your scheduled appointment.

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